By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
Planyo online booking system

Frequently Asked Questions

Enquiries, Bookings and Payment

Why should I book my rental with Andalus Moto? What are the benefits?

+

We are avid motorcycle travelers ourselves. In fact, Alex who has founded the company, has traveled solo on his motorbike all the way from Europe to Australia. As such, we have a vast experience of what the travelers need and are able to provide you with the best experience.

We understand what it takes to have an enjoyable and relaxing motorcycle tour. As such, we equip our rental bikes to make the journey practical and enjoyable. And we service them well to ensure those are safe to ride.

When renting from Andalus Moto we will provide you with personalized itinerary suggestions (if you wish) and also do our best to accommodate any personal requests you might have. We are also transparent in our pricing. Some optional items do cost extra and we will be sure you're aware of the options and costs.

How do I make a booking or request more information?

+


You can use the booking system located at the top of the page. Alternatively, should you have any questions or prefer to discuss something prior to booking you can contact us via the form or contact details at the bottom of the page.

What documents do I need to rent a motorcycle from you?

+


In order to rent a motorcycle you will need:

- Valid Passport / National ID Card (for EU citizens)

- Valid Category A motorcycle driving license that you have held for a minimum number of 2 years.
If your license isn't written in Latin alphabet you will also need an international driving permit in addition to your license.

- Valid credit or debit card in the name of the main rider with enough limit for pre-authorization of the security deposit amount.

All documents must be original, we cannot accept photocopies.

What are the payment terms and options?

+

When making a reservation for the rental motorcycle we take a deposit of 20% of the rental costs which needs to be payed online via a credit or debit card. This will guarantee your booking.

The balance is paid upon the motorcycle collection and can be paid in EUR cash or with a debit or a credit card. You must also have a credit or debit card in the main riders' name on which we will pre-authorize the security deposit.

For more details about the Payments please refer to the Payments page.

What is the amendment and cancellation policy?

+

Our refunds policy is as follows:

Cancellations more than 15 days before the rental - full refund.
Cancellations less than 15 days before the rental - the prepayment deposit (20% of the rental cost) will be withheld. This can be converted into a voucher for future bookings.

You can also change the dates of your rental as long as you give us 1 business day notice. If it's less than 15 days before the rental starts we may charge a small fee for amendment.

But if something happens and you need to amend or cancel the booking - please talk to us first! We are all humans, we know things happen and we will do out best to work things out together with you.

What happens during the rental?

What information will I receive prior to the rental and when?

+

You will receive an instant booking confirmation via email upon payment of the deposit. We will keep in touch with you via email providing support and answering any questions you might have. Please don't hesitate to ask us anything - we will be happy to help!

In the week prior to your arrival we will be able to also suggest potential itineraries for your trip if you would like our help. Based on when you're coming, weather patterns, local events we will be able to ensure you don't miss out on anything.

Few days before your arrival we will reach out to confirm the estimated time when you intend to pick up the motorcycle. We will be sure to prepare the bike by that time and also that there is someone in the depot to check you in.

Do I need anything before I travel? What should I take with me?

+

We strongly suggest to bring your own helmet and motorcycling gear, especially for longer rentals! We include helmets with our rentals (please be sure to reserve one of your size!), but as you know, helmets are like suits - the more personalized fit they have, the better! In all honesty, while the helmets we supply provide a good protection and are certified to all required standards, those will probably be not as comfortable as your own.

We will also provide you with the rainproof overalls in case you need those, but not the rest of the gear (as everyone has very specific tastes when it comes to the bike gear) - so we strongly suggest to bring your own.

We also highly suggest that you ensure your medical insurance coverage is up to date. For EU citizens that would be the EHIC card and for the rest it's the usual travel insurance.

What happens on arrival?

+

In most situations we will offer to deliver the bike(s) to you - of course, if you choose to, you can pick it up from our office. This is something we can agree in the days prior to the beginning of the rental. Currently we offer free bike delivery and pick up for rentals of 3 days or longer within 10km radius of Malaga. In practice, if you're staying somewhere on the coast, this area includes Torremolinos in the westbound direction from Malaga and Rincon de la Victoria eastbound. We can deliver the bikes further away at a small additional cost.

We will ask you to send us the photographs of your driving license and the ID document prior to your arrival so that we can verify that everything is in order and get you on the road as seamless and as quick as we can. We will check the bike together with you noting any existing damage (we encourage you to take pictures and we will too). We will then go through the paperwork and any questions you might have, process the payment of the balance of the rental and pre-authorize the deposit on your credit card. After that you're welcome to leave any luggage with us that will be stored in our office free of charge. We will provide you with any additional equipment you have booked (helmets, satnav, etc) - and your adventure begins!

Throughout your rental you will be able to contact us at any time in case you have any questions, issues or wish to modify or extend your trip.

What is the insurance coverage? What if there is an accident or breakdown?

+

Your rental includes the following insurance:
- Third Party Liability up to €50'000'000
- Health coverage for the rider in the event of an accident up to €6000
- Roadside assistance

In case of a theft or damage to the motorcycle which is not another drivers' fault your liability is limited to the amount of the security deposit that varies by bike. Please note that some of the damage and theft is excluded from that coverage - for more details, please refer to the rental agreement or ask us.

Our Motorcycles for Rent in malaga

From
€64

An excellent All Rounder Touring Motorcycle! Comfortable and relaxed posture, easy and controlled cornering make it fun to ride for short and long trips! Equipped with ample luggage capacity!

From
€68

An exciting Sport Touring Motorcycle! Comfortable for long distance trips and lively for some twisty roads fun! Touring screen, heated grips and ample luggage capacity and power for traveling with a pillion.

Early Bird Special Offer
Book 30+ days in advance
Get 10% off total price
The discount is applied instantly during the reservation process for rentals with a start date 30 days or more from today.

Why Rent a Motorbike from Andalus Moto Rentals?

Icon of a motorcycle traveler
By Bikers for Bikers

We are avid motorbike travelers ourselves and we understand the specifics of motorcycle journeys!

We are providing this service to our guests because we love Motorcycles Traveling ourselves - not the other way around!
Icon of dollar symbols and a safe
Transparent Pricing

We strive to ensure our prices including all extras are transparent and there are no surprises for our guests. We will clearly explain to you what your rental includes, what are optional extras and what are the insurance options.

No surprises!
Motorcycles and Equipment

We have a selection of well-maintained motorcycles of different styles and purposes to suit everyone's needs.

We also equip the bikes to ensure maximum comfort and to prevent any potential disruptions - and the roadside assistance is always provided!
Icon of circular arrows around a person
Personalized Approach

We want you to make sure you have a Great Motorcycle Holiday in Spain!

We will help you to plan the itinerary, connect you with partner hotels if needed and accommodate any specific requests as much as we can!
Andalus Moto Team
Typically replies in a few hours
Andalus Moto
Hi there
How can i help you today?
Start Whatsapp Chat